FREQUENTLY ASKED QUESTIONS
Got a question? You're in the right place. Browse the topics below and you'll find most of your answers. Still need help? Get in touch at support@nitefury.com.
ABOUT NITE FURY
Email us at support@nitefury.com or visit our Contact Us page.
Yes. You have 30 days from delivery to send an item back. Full conditions on our Refund Policy page.
No, Nite Fury is online only. That's how we keep prices competitive.
Yes. Get in touch and we'll work something out.
SHIPPING & DELIVERY
No, we ship to United Kingdom addresses only.
Yes, every order ships free with no minimum spend. See our Shipping Policy for details.
Orders are processed and prepared for dispatch within 2–3 working days, Monday through Friday. Once your parcel leaves our warehouse, our delivery partners typically take 5–8 working days to get it to your door. All in, you should expect your order to arrive within 7–11 working days from the moment it's placed. Full details are available on our Shipping Policy page.
Head to our Track My Order page to follow your shipment in real time.
REFUND & RETURN
You have 30 days from delivery to return an item. Return postage is on you, no restocking fees. Full details on our Refund Policy page.
Contact us right away and we'll sort it at no cost to you. See our Refund Policy for more.
Yes. Everything you need to know is on our Refund Policy page.
Once your return is received and checked, allow up to 10 business days. Full details in our Refund Policy.